We are glad to answer all your concerns. If you are planning to be in the situation with no internet, please let us know. Customer service and satisfaction are very important to us.Return is allowed when the condition does not match with description. Please keep in your mind that we take pictures of all the item's details to avoid any problem. This item is in the category "Musical Instruments & Gear\Wind & Woodwind\Band & Orchestral\Saxophones". The seller is "h_y1_1" and is located in this country: JP. This item can be shipped worldwide.